This Privacy Policy describes how katanasword.ca (“the Site”, “we”, “us”, or “our”)
collects, uses, and shares your personal information when you visit or make a purchase from the Site.
1) Personal information we collect
When you place an order or interact with our website, we may collect the following information:
- Name and surname
- Billing and shipping address
- Email address
- Phone number
- Order details and purchase history
We also automatically collect certain technical information:
- IP address
- Browser and device information
- Pages viewed and browsing activity
- Cookies and session identifiers
- Cart activity and checkout behavior
2) How we use your information
Your personal data is used to:
- Process and deliver your order
- Provide customer support
- Communicate order updates
- Prevent fraud and ensure security
- Improve our website and services
- Send marketing communications if you opted in
3) Sharing your information
We only share your information when necessary to operate our services, including with:
-
Shopify (website hosting and order processing)
- Payment providers (such as credit card processors and PayPal)
- Shipping carriers (to deliver your order)
- Analytics providers (for website performance and statistics)
- Marketing and communication services (email or SMS notifications)
4) Cookies
We use cookies and similar technologies to operate the website, remember your cart, analyze traffic,
and improve your experience. Some features may not function properly if cookies are disabled.
5) Marketing communications
If you subscribe to marketing messages, you may receive emails or SMS about your order, promotions, or reminders.
You can unsubscribe at any time using the link provided in the message.
6) Data retention
We retain your personal information only for as long as necessary to provide our services,
comply with legal obligations, and resolve disputes.
7) Your rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your data where legally permitted
- Withdraw consent for marketing communications
8) Security
Payments are processed securely through encrypted connections. We rely on Shopify's secure infrastructure
and limit access to personal data to authorized personnel only.
9) Changes to this policy
We may update this Privacy Policy periodically. The latest version will always be available on this page.
10) Contact
For any privacy-related request:
Contact us →
